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Your Personal Data will be collected, used and disclosed for the purpose of processing and following up on your enquiry or feedback, the scope of which may include but not limited to:

  1. Communicating with you on matters relating to your query/feedback and processing of any follow-up correspondences
  2. Engaging authorised agents and/or third party service providers to follow through with your query or feedback
  3. Administrating and maintaining of your personal information in our possession
  4. Monitoring of service quality of staff attending to you

By providing my personal data and submitting this form, [or by sending an email to the "Contact Us" email address(es) listed on this website], I consent to CDL and its related corporations, their authorised agents and service providers to collect, use and disclose my personal data for the purposes set out in this form. I acknowledge that my consent here overrides my registration with the Singapore Do-Not-Call Registry and understand that I may withdraw or change my consent at any time by emailing to For more information on CDL's PDPA policy, I can visit

I confirm my consents here do not supersede or replace other consents which I may have previously given to CDL. These consents are in additional to any right which CDL may legally have to collect, use or disclose my personal data.

Customer Service & General Enquiries
Palais Concierge at Level 1
Operating Hours: 12.30pm to 8.30pm
Tel: (65) 6737 6992
Fire Command Centre (24-hr): (65) 6738 2393